India’s first dedicated helpl
ine for gay and transgender community was set up last week to cater to the queries/ concerns pertaining to health and psychological issues of MSM (Men who have Sex with Men) and Transgender. Sahaay Helpline, aided by an international NGO and supported by Humsafar Trust, is functional 24×7 with their toll free number of 1800-2000-113. Sahaay promises full confidentiality for the caller and says that apart from not asking any personal details like name, address etc, the calls also won’t be recorded, which will enable the users of this service to open up and have a free discussion.
ine for gay and transgender community was set up last week to cater to the queries/ concerns pertaining to health and psychological issues of MSM (Men who have Sex with Men) and Transgender. Sahaay Helpline, aided by an international NGO and supported by Humsafar Trust, is functional 24×7 with their toll free number of 1800-2000-113. Sahaay promises full confidentiality for the caller and says that apart from not asking any personal details like name, address etc, the calls also won’t be recorded, which will enable the users of this service to open up and have a free discussion.
The helpline will be useful for those who are closeted or who do not want to access services from government targeted intervention (TI) projects due to different reasons. A caller will be able to receive information and counselling by speaking to a counsellor, or hear recorded message on interactive voice response (IVR), or receive message through automated SMS.
No comments:
Post a Comment